No Refund Policy

Last updated: 4/16/2025

1. Overview

This No Refund Policy outlines our procedures regarding digital template purchases at Landing Lab. Please read this policy carefully before making a purchase, as all sales are final.

2. Digital Nature of Products

Landing Lab sells digital landing page templates that are delivered immediately after purchase:

• Our products are digital files containing code, design assets, and documentation.
• Upon payment, you receive immediate access to download these digital files.
• Due to the immediate delivery and digital nature of our products, we cannot offer refunds.

3. No Refund Policy

All sales on Landing Lab are final. We do not offer refunds for the following reasons:

• Immediate Digital Access: Once a purchase is made, you receive immediate access to download the digital product.
• Cannot Recover Digital Products: Unlike physical goods, digital products cannot be "returned" in their original condition once they have been delivered.
• Transparent Product Information: We provide comprehensive previews, documentation, and information about our templates before purchase to help you make an informed decision.

4. Purchase Verification

If you have an issue with your purchase that is not related to requesting a refund, such as:

• Not receiving access to your purchased template
• Receiving an incorrect template
• Technical issues with the download process

Please contact us immediately at contact@landinglab.xyz with your purchase details, and we will assist you.

5. Product Support

While we do not offer refunds, we do provide the following support for your purchase:

• Documentation for installing and using the template
• Basic technical support related to template functionality as described
• Access to any bug fixes or minor updates to your purchased template

Support is provided via email at contact@landinglab.xyz.

6. Subscription Purchases

For our yearly template subscription package:

• The subscription provides access to all templates for one year from the date of purchase
• The subscription does not auto-renew
• No refunds are provided for subscription purchases
• You retain access to all templates downloaded during your subscription period, even after it expires

7. Technical Issues

If you experience technical issues with a template that prevent its intended use and our team is unable to resolve the issue:

• We may offer an alternative template of equal value
• We will work with you to troubleshoot any template-specific issues
• Issues related to customization beyond the original template functionality are not covered

8. Changes to This Policy

We reserve the right to modify this No Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically.

9. Contact Us

If you have any questions about our No Refund Policy, please contact us:

• By email: contact@landinglab.xyz